7 Steps To Optimise Your Cycle Of Customer Service
Anticipate what your next contact moment will be with your customer, plan for it and train staff to be up to speed.
Read moreAnticipate what your next contact moment will be with your customer, plan for it and train staff to be up to speed.
Read moreIt’s a risk trying to be funny in your customer communications, because it muddies your message and if you aren’t actually funny, it becomes a double fail. But some businesses ...
Read moreAttend the 2017 Future of HR Summit which will focus on the future of jobs in SA and how we could use our time preparing for it.
Read moreAlmost any barrier is surmountable when you’re offering quality products, great value and sincere human connections.
Read moreIn a competitive landscape, it’s often the quickest respondents who win the day.
Read moreFor an intrepid entrepreneur, the prospect of external funding can seem almost too good to be true. But how realistic is a search for funding? And are you even ready ...
Read moreAccording to a report by BANKSETA, small, medium and micro enterprises (SMEs) are estimated to provide employment to up to 60% of the South African labour force, yet the private ...
Read moreSouth African innovators and entrepreneurs could win R1 Million in prize money thanks to Hangman – Cell C’s online reality show which aims to uncover South Africa’s greatest innovator.
Read moreThe Allan Gray Orbis Foundation offers an opportunity like no other and its high school Scholarship opportunity is available to all current Grade 6 learners.
Read moreChallenges include lacking resources, funding or losses that you have to spend time recouping. But with a little creativity, you will be able to mitigate risk and maintain steady, albeit ...
Read moreAs with any relatively new piece of legislation, the passing of the Protection of Personal Information Act (POPI) can bring with it confusion and concern as to how it will ...
Read moreAwethu Project launches new mobile App to grow young, black informal economy in South Africa.
Read moreAfter building the Matt Brown Show into a global media platform, I’ve experienced this same story on numerous occasions. However, every time I’ve switched someone onto the world of podcasts ...
Read moreSo, you’re ready to turn your successful independent business into a franchise. But, here are a few variables to consider before you embark on building a franchise empire.
Read moreTech moguls, retail giants, heirs and heiresses, and entertainment powerhouses are coining it. Here’s what’s inspired the world’s top billionaires, most of whom are self-made.
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