• About Us
  • Write for Us
  • Privacy Policy
  • Terms & Conditions
  • Sitemap
  • Contact Us
Monday, 16 November 2020
ExpertHub
  • HOME
  • LAUNCH
  • BUSINESS
  • LEADERSHIP
  • MONEY
  • SUCCESS
  • NEWS
    • All
    • Company Posts
    • ExpertHub Today

    The Impact Of Coronavirus For E-commerce With China

    Source Food Sprouts Idea For New F&B Business Incubator

    Source Food Sprouts Idea For New F&B Business Incubator

    Top South African Women To Judge The 2020 Santam Women Of The Future Awards In Association With FAIRLADY And TRUELOVE

    Top South African Women To Judge The 2020 Santam Women Of The Future Awards In Association With FAIRLADY And TRUELOVE

    Businesses Should Set Up Their Own ‘Command Centre’ To Respond To COVID-19 Pandemic

    Businesses Should Set Up Their Own ‘Command Centre’ To Respond To COVID-19 Pandemic

    Tips For Employers To Enhance Hygiene And Health Of Employees In Light Of Covid-19

    Tips For Employers To Enhance Hygiene And Health Of Employees In Light Of Covid-19

    Bitcoin South Africa

    Am I Too Late To Join The Crypto Revolution In South Africa?

    Trending Tags

    No Result
    View All Result
    • HOME
    • LAUNCH
    • BUSINESS
    • LEADERSHIP
    • MONEY
    • SUCCESS
    • NEWS
      • All
      • Company Posts
      • ExpertHub Today

      The Impact Of Coronavirus For E-commerce With China

      Source Food Sprouts Idea For New F&B Business Incubator

      Source Food Sprouts Idea For New F&B Business Incubator

      Top South African Women To Judge The 2020 Santam Women Of The Future Awards In Association With FAIRLADY And TRUELOVE

      Top South African Women To Judge The 2020 Santam Women Of The Future Awards In Association With FAIRLADY And TRUELOVE

      Businesses Should Set Up Their Own ‘Command Centre’ To Respond To COVID-19 Pandemic

      Businesses Should Set Up Their Own ‘Command Centre’ To Respond To COVID-19 Pandemic

      Tips For Employers To Enhance Hygiene And Health Of Employees In Light Of Covid-19

      Tips For Employers To Enhance Hygiene And Health Of Employees In Light Of Covid-19

      Bitcoin South Africa

      Am I Too Late To Join The Crypto Revolution In South Africa?

      Trending Tags

      No Result
      View All Result
      ExpertHub
      No Result
      View All Result
      Home BUSINESS Doing Business in SA Technology

      Why Chatbots Are A Must-Have for All Types of Startups

      The correlation between chatbots and startups is simple. The use of chatbot technology gives new market players a chance of growing a loyal audience and carving out their niche quickly. Discover the major upsides to employing a chatbot in business

      Betty Lockwood by Betty Lockwood
      Jun 4, 2020
      in Technology
      0
      Why Chatbots Are A Must-Have for All Types of Startups
      Share on FacebookShare on TwitterShare on LinkedInShare on Google Share via Email

      RelatedTopics

      What I’ve Learnt About Operating a Business During a Global Pandemic

      It’s Not About Blockchain. It’s About The Next Wave of Innovation

      How To Plan For A Glitch-Free (And Stress Free) December Vacation


      Chatbot technology is not new. Its history goes back to the mid-twentieth century when the first simple program that was capable of interacting with humans was designed.

      Chatbots have undergone substantial changes over the years and modern chatbots are most often backed by software apps employed to deal with humans via speech recognition or texting.

      The demand for chatbot technology continuously grows as it offers numerous advantages to startups and reputable businesses in the area of marketing and consumer service.

      If you run your business without a chatbot’s assistance, here are four main reasons why you should consider employing this technology.

      1. Superior customer support

      One well-optimized chatbot can be way more helpful than a bunch of customer support agents. Chatbot software enables around-the-clock customer service for every customer and does not make clients wait hours before their issues are handled. Quick chatbot’s assistance commonly allows for a higher customer satisfaction level that has a positive influence on sales and profits. Moreover, chatbot technology is beneficial in terms of costs. Their installation might require some spending at first, but in the long run, it will pay for itself and let you save on personnel expenditure that you have to pay now.

      2. Increase conversion rate

      The use of chatbots also results in a higher conversion rate because a chatbot has a better chance of engaging new customers on the first try.

      The twenty-first-century consumers are no longer willing to interact with human agents when there is an alternative to getting quick and effective virtual assistance. For that reason, chatbots are seen as an ideal marketing tool for enlarging a customer base.

      3. Secure transactions

      The chatbot value is not limited to marketing advantages only. Its worth is also tied to security benefits it gives to business owners involved with banking operations.

      Chatbots can help customers perform their payments safely as well as enlighten them on banking services and options. This feature of chatbots is of great value to all e-commerce businesses that need to validate online payments and make sure their trade is protected from internet and card fraud.

      4. Effective project management

      Finally, some businesses rely on chatbots to manage their operational processes. These intelligent assistants are able to supervise project development and employee performance when project managers are overloaded with tasks.

      The chatbot can be used to track project progress and team productivity. Some AI-powered chatbots can also perform a part of the project manager’s responsibilities, such as task allocation, scheduling, and cost risk analysis.

      Why install a chatbot?

      To date, over 1.4 billion people interact with chatbots on a daily basis. The chatbot technology is revolutionizing the global market. It transforms all industries and shows entrepreneurs safer and smarter methods of business development.

      The potential of chatbots is overwhelming. They can be used to replace humans in repetitive work as well as support them in decision-making and strategy building. The value of chatbots for startups, in particular, lies in the conveniences that they get with the integration of chatbot software. With the help of chatbots, every new business gets an opportunity to develop their brand faster and thereby catch up with more mature and long-standing businesses.

      Similarly, they have numerous  opportunities to build a perfect customer journey and earn customer loyalty. One way or another, the chatbot is a sure-fire way to enhance business performance and speed up business growth.

      Continue Reading
      ShareTweetShareShareSend
      Betty Lockwood

      Betty Lockwood

      Betty Lockwood is a journalist, mobile apps developer, fintech expert and caring mother. She writes about informational technologies, news in the e-commerce world, traveling, and music events. Betty is also an editor-in-chief at Computools. Follow Betty on Twitter.

      ExpertHub

      Skill, Distilled.

      Follow Us

      • About Us
      • Write for Us
      • Privacy Policy
      • Terms & Conditions
      • Sitemap
      • Contact Us

      Copyright © 2019 ExpertHub.info - SmartCompany Networks (Pty) Ltd

      No Result
      View All Result
      • HOME
      • LAUNCH
      • BUSINESS
      • LEADERSHIP
      • MONEY
      • SUCCESS
      • NEWS

      Copyright © 2019 ExpertHub.info - SmartCompany Networks (Pty) Ltd

      Login to your account below

      Forgotten Password?

      Fill the forms bellow to register

      All fields are required. Log In

      Retrieve your password

      Please enter your username or email address to reset your password.

      Log In