Compete to Win

I've often wondered why some innovative new products take traction and become part of our daily lives (social media), and others (augmented reality), don't. The reason is quite simple. It's the products that transcend novelty - to become utility, that stick around. Novelty versus Utility Facebook was a novelty, now...

Unless you are one of the rare companies that don’t need customers (do those even exist?), you should be concerned over the customer experience you offer. We are after all in the “experience economy”, where customer experience has overtaken price and product as the most important brand differentiator. How do...

Running a successful business can be difficult at times. Outsourcing your customer service is a sure-fire way to ensure that your customers are kept happy.

Mike Tyson famously said that everyone has a plan until they get punched in the mouth. When it comes to the five-year plan you’re doggedly sticking to, he may have been right.

Fresh growth is all around us this Spring - find out how you can powerfully manage growth as you provide leadership to your SME.

Failure is perhaps just delayed success, or another chance we get to go again!

David vs. Goliath analogies are very popular in the world of business. They’re usually invoked to suggest hopeless odds: Small start-ups fruitlessly chipping away at the power of industry-dominating forces.

Bradley Porter, Entrepreneur and CEO at Flexible Workspace with his 10 tips for entrepreneurial success shows you how to grow your business.

Why network security management is important to SME’s.

Starting a sustainable business is no easy task. Neither is growing it into a success. Yet our economy relies very heavily on the contribution made by entrepreneurs with regards to job creation, contribution to GDP, social upliftment and tax revenue. It then follows that developing entrepreneurial businesses is a national...

Don’t try to be the best at everything. You can’t be. The solution? Focus on improving that single thing that will really set you apart from your competition.

Don’t expect customers to come to you. You need to be proactive. And the media can be a wonderful partner, but you need to know how to tell your story.

Be prepared to lose and always double double-up. If you want to succeed, you need to play to win.

If you want to survive, you have to keep trying new things – and you won’t always get them right.

Even in a highly competitive industry, customer service can trump cost every time. Here’s how Dave Bondi of Curve Concepts competes on customer satisfaction rather than price.

Becoming number one is easier than remaining number one.

SME’s must embrace innovation to remain competitive in today’s market.

Here are Peter Drucker's top 10 business quotes.

Dell gives you key tips that businesses should consider when employing a more mobile workforce.

Can you afford to miss the opportunity to boost bottom line profits without making a single additional sale?