This process of scaling comes with some realities that could prove useful to know beforehand.Read more
A business model describes how a company creates, delivers and captures value. The directors of any company – big or small – must understand the business model and apply their minds in creating sustainable value through the way the business operates.Read more
When it comes to selling a business there’s more to it than all the hours you have put into growing your business.Read more
Tips on providing customer service that will help you land new business again and again.Read more
Year 1: Define & refine what you do. Year 2: Expand your footprint. Year 4: Maximise profits & cash flowRead more
One of the primary reasons that smaller businesses fail to grow and to create attractive sustainable profits is that business owners and managers fall into the trap of working 'in' their businesses and fail to take the time or effort to work 'on' their businesses. Here's how to reverse this...Read more
The process of using business performance metrics to understand and respond to what is happening in your business is imperative. You measure, report, adjust then measure, report, adjust again and the cycle is ongoing.Read more
Business and leadership success start with a discipline of mindset moves, including having fun with your fear.
How You Can Transform Your Customer Experience And Why It Is Important
A dose of wisdom for high-performing entrepreneurs and executives, an inquiry of five simple – yet essential – questions.
Mo Rafi founded Rafi Credit Consulting Inc, a private consulting firm based in Toronto, Canada.