Do you have clients that constantly push the boundaries, who have unrealistic expectations and inconsistent feedback? What if you could have a client base of only people who value your work? Firing the wrong clients can help you get there.Read more
Sales business is getting harder and more competitive day after day. Both physical retail and e-commerce offer a wide variety of brands and products, which makes it more difficult for an average sales person to seal the deal with potential customers.Read more
Most businesses put too much emphasis on generating web traffic and not enough on optimising for conversion.Read more
Your company consistently makes sales target, but only with real effort and ingenuity. You set targets that continually stretch you and your people to greater heights and these targets are almost always met or just exceeded. Congratulations, you are running a near ideal company.Read more
When Herschel Oppel left his senior position at Platinum Group to launch his own start-up, he knew that the secret to his success would be his ability to access CEOs at major retailers.Read more
Companies need to be part of that conversation or risk being left behind to fight for the scraps.Read more
How to be sure that you are talking to the right person.Read more
How to avoid the effects of a bad customer.Read more
Business and leadership success start with a discipline of mindset moves, including having fun with your fear.
How You Can Transform Your Customer Experience And Why It Is Important
A dose of wisdom for high-performing entrepreneurs and executives, an inquiry of five simple – yet essential – questions.
Mo Rafi founded Rafi Credit Consulting Inc, a private consulting firm based in Toronto, Canada.