Hiring & Managing Staff Q&As
How To Create A High Performance Culture That Boosts The Bottom Line
“Culture eats strategy for breakfast”
Read moreHow do I best present an offer of employment?
You need to consider these aspects before offering a job position to future employees.
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Can staff training increase my turnover?
Can I afford to train my staff and maintain a profitable business?
Read moreWhat personality traits and qualifications do head hunters look for?
The age cut-off depends on the skills set the executive has to offer.
Read moreDo I need to invest heavily in expensive technology in order to let my staff work flexible hours?
What you need to let your staff work flexi-time.
Read moreWill flexi-time isolate staff if it means working at different hours/locations ?
Home-working can be isolating and distracting, which is why we advocate the use of convenient business lounges and campus offices instead.
Read moreDoes flexi-time make it harder to keep tabs on staff?
Keeping an eye on staff doing flexi-time.
Read moreIs it really critical to have an HR department in a small business?
HR can play a crucial role in your business’s ability to compete. It shapes the business structure through talent attraction, retention and development.
Read moreIs there value in an exit interview?
An exit interview can help improve your staff retention rate going forward.
Read moreDo I have to pay year-end bonuses?
Your employment contract should state whether you routinely pay bonuses or 13th cheques and you need to abide by that.
Read moreWhat important laws should I know that apply to employees?
As a business owner, you should familiarise yourself with legislation pertaining to staff.
Read moreHow can I ensure my staff get the most out of training?
Have a plan in place to ensure the benefits of training are long-lasting.
Read moreShould I hire a contract worker or a full-time staff member?
There’s a clear legal distinction between a contractor and an employee.
Read moreWhat leave should my staff receive?
Your employees are entitled to certain types of leave under the Basic Conditions of Employment Act.
Read moreHow do I measure the success of myskills development efforts?
Don’t hire a trainer based purely on cost.
Read moreAs a business owner, I often feel like I don’t have the time to manage my employees or deal with customers. How can I get my employees to focus more on customers?
Getting your employees to pay more attention to your customers.
Read moreHow do I give feedback to my staff effectively?
How to give positive enforcement to your employees.
Read moreI want to implement yearly interviews to make sure my staff is happy and not likely to cross over to my competitor. What are some questions I can ask?
How to keep your business and your staff happy.
Read moreMy company is going to go through some changes soon to enhance its operations. How can I prepare my staff so they embrace the change?
How to warn your staff of a change coming into the workplace.
Read moreMy employees keep leaving right as they get up to speed with their job. What am I doing wrong?
How to deal with staff leaving.
Read moreEXPERT INSIGHTS
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Mo Rafi founded Rafi Credit Consulting Inc, a private consulting firm based in Toronto, Canada.