Aspects such as these can be helpful if you want to accept your customer as they are and offer them...

You should listen carefully when customers are talking about product requirements.

People are individuals and everybody has a unique personality – and thus also sometimes distinctive points of view.

You will see that not all questions are equally important. But as a sales person or relationship manager, you have...

This is how you can win over your customer with praise.

The one important thing that sales managers fail to do in the rush of getting your sales on.

Sales tip from the trainer for achieving your goal with individuality

Sales tip from the trainer: Show genuine interest in the customer

Sales tip from the trainer: Always address the customer using their name

You never get a second chance to make a first impression, so be sure you don’t screw it up.

The one surprisingly simple success tactic that works every time.

Sales tip from the trainer: how to make a positive first impression

Establish common ground with customers.