How Well Do You Really Know Your Customers?
Staff are more secure, and turnover is decreasing.
Read moreNathalie Schooling has more than 25 years' experience in the customer service industry. She is the founder and managing director of nlighten, a company committed to promoting service excellence through research, training, and strategic insight. For more info, go to the nlighten website.
Staff are more secure, and turnover is decreasing.
Read moreGetting new employees to adhere to your service-orientated culture.
Read moreThe secret to keeping ahead of the pack, retaining old customers and attracting new clients.
Read moreIn the world of customer service, if it’s not adding value, it’s costing money.
Read moreHiring the right employees is crucial to your business’s success. Here’s how to get the hiring process right.
Read moreThe social network. Love it or loathe it, social media is becoming more powerful by the minute and unhappy customers...
Read moreTrue leadership begins with you. If you lead well, others will follow.
Read moreLet’s face it – delivering good customer service nowadays is an entry point. Delivering great customer experiences takes it to...
Read moreStay profitable through difficult financial times by creating loyal customers.
Read moreCopyright © 2022 ExpertHub.info
Revenue Growth Experts