Customer Service Success Secrets
Nine best-kept secrets to making your customer love you and keep coming back for more.
Read moreSu-Mari Du Bruyn is co-founder of Adapt To Change. She is a qualified HR practitioner and logistics specialist and is passionate about Continuous Improvement and people development. Through Adapt To Change she assists businesses to improve their business performance and better engage their staff. Su-Mari also recently launched her e-book business guide, The Power to Ignite. Available exclusively on Amazon.com for Kindle, The Power to Ignite is a practical guide to the powerful art of Continuous Improvement, sharing proven methodology and highlighting important dos and don’ts in engaging staff and improving business results. Find her on Google+
Nine best-kept secrets to making your customer love you and keep coming back for more.
Read moreHere are four tips to help you and your business survive seasonality.
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Read moreWe consider employee recognition to be one of the key drivers or enablers of continuous improvement.
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Read moreThese guidelines will serve you well during good times and bad. Ensure that you communicate constructively, mobilise your entire team...
Read moreYou need a holistic approach to keeping your customers content.
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Read moreGive your customers what they need, even if they don’t know it yet.
Read moreLearning how to deal with seemingly insurmountable challenges may be as simple as breaking them into smaller, more manageable, increments.
Read moreHow important are your employees to you? And do they know?
Read moreYou can’t take your employees hostage, so how do you stop them from leaving – and taking all their expertise...
Read moreAvoid communication pitfalls and getting your wires crossed. Choose the right medium for your message.
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Read moreIf you want to achieve your goals, you need to start today.
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