- 62% of the South African public believes it is auditors who are responsible for avoiding company failures
- 36% expect auditors to always detect and report any fraud
- 81% believe audit should evolve to prevent company failures.
A survey of 1 000 people in South Africa by ACCA (the Association of Chartered Certified Accountants) has revealed their expectation that auditors should evolve to prevent company failures.
Nearly two thirds of those questioned also believe auditors are responsible for avoiding company failures – the highest of all 11 countries featured in the survey.
When asked to define the role of an auditor, 35% of respondents from South Africa were able to do so.
The survey was conducted in association with Chartered Accountants Australia and New Zealand (CAANZ). ACCA believes it highlights a legitimate concern, pinpointing the expectation gap as the most pertinent issue facing the profession.
The gap should be assessed in three components: the knowledge gap, the performance gap and the evolution gap. The report proposes addressing each of these separately.
Maggie McGhee, executive director – governance at ACCA, said: ‘ACCA’s survey highlights challenges for the accountancy profession, regulators and government in how to respond to public expectations of audit.
‘The profession has long spoken about the expectation gap in audit, and our research highlights the failure of the gap to close. Globally, it is clear that further education on the auditor’s role is required, backed by a proactive approach from the profession to address public concern.’
Antonis Diolas, Audit and Business Law Manager, said: ‘Our research shows the urgent need for an open dialogue involving the profession, stakeholders and the public to understand what kind of audit future the public expects.
‘Our data shows the high levels of misconception, and that the public are telling us they see audit is part of the solution, a robust audit sector exercising the appropriate levels of professional scepticism. We must work together to address their legitimate concerns about audit.’
About the research
ACCA surveyed 11 000 people across 11 countries, weighted evenly by sample size, gender and spread across age, education level and household income. The findings are part of a global research initiative titled Closing the expectation gap in audit.
Countries included in the initiative are; Greece, Czech Republic, New Zealand, South Africa, Australia, Netherlands, Singapore, Canada, UAE, Malaysia, UK.
Key findings are listed below, and more data from the surveys including country specific statistics are available on request – please contact Maurice.Richmond@accaglobal.com.
Closing the expectation gap in audit: Key findings
From a selection of multiple choice answers, 34% of respondents were able to accurately identify what an auditor does – gives an opinion whether the financial statements of a company give a true and fair view and do not include material mistakes due to fraud or error.
Findings from each country were as follows:
| Country | Score |
| Greece | 48% |
| Czech Republic | 47% |
| New Zealand | 36% |
| South Africa | 35% |
| Australia | 34% |
| Netherlands | 32% |
| Singapore | 31% |
| Canada | 30% |
| UAE | 28% |
| Malaysia | 27% |
| United Kingdom | 25% |
The general public have high expectations from auditors when it comes to detecting and reporting fraud; and a substantial number of respondents believe that the audit process can and should play an integral role in company safeguarding.
Globally, 55% of respondents believe auditors performing their jobs correctly will prevent company failure.
Findings from each country were as follows:
| Country | Score |
| Malaysia | 75% |
| UAE | 69% |
| Czech Republic | 64% |
| South Africa | 62% |
| Greece | 57% |
| Singapore | 52% |
| Australia | 50% |
| UK | 48% |
| Netherlands | 47% |
| Canada | 41% |
| New Zealand | 39% |
The next question aimed to find out if the general public would like to see audit evolve in a way that will prevent company failures. The results show that 70% of the respondents answered ‘yes’ in this question, indicating that in addition to those respondents who already believe audit prevents company failure, part of those who don’t believe that, would like this to change and evolve in a way that would prevent company failure.
Global findings were as follows:
| Country | Score |
| Czech Republic | 87% |
| Greece | 82% |
| South Africa | 81% |
| UAE | 79% |
| Malaysia | 78% |
| UK | 65% |
| Singapore | 65% |
| Australia | 63% |
| Netherlands | 62% |
| Canada | 58% |
| New Zealand | 55% |
