Lesson 1: Sizwe Nxasana
CEO and executive director of FirstRand Limited
“Leaders tend to believe they must make decisions; in truth, they are there to facilitate decision-making.”
Sizwe Nxasana’s management style is simple. It’s consultative and value-based; it’s based on the belief that trust, without interference, translates into empowerment; it listens before it speaks; it asks people about their views when they approach their leaders for answers, affirming their solutions instead of simply offering advice; and encourages the confidence in others to make good decisions.